Privacy Policy

Last updated: February 9, 2026

Introduction

HeraKids ("we," "our," or "us") is committed to protecting the privacy of children and families who use our app. This Privacy Policy explains how we collect, use, and safeguard information when you use the HeraKids mobile application and related services.

HeraKids is designed for parents and guardians to use with children aged 3-8. We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy regulations.

Information We Collect

Account Information

  • Parent/guardian email address for account creation and communication
  • Account credentials (securely hashed, never stored in plain text)

Child Profile Information

  • Child's first name (or nickname)
  • Age or date of birth
  • Interests and preferences (used to personalize stories)
  • Hero character preferences

Usage Data

  • Story completion and reading activity
  • Daily routine task completion
  • App interaction data for improving the experience

Audio Data

  • Voice interactions with the hero companion are processed in real-time and are not stored permanently
  • Audio data is used solely to provide the interactive conversation feature

How We Use Information

  • Generate personalized stories tailored to your child's interests and age
  • Create and maintain the hero companion experience
  • Track daily routine progress and achievements
  • Improve our AI-powered storytelling and features
  • Send important account and service notifications to parents
  • Ensure the safety and security of our platform

AI-Generated Content

HeraKids uses artificial intelligence to generate personalized stories and audio narration. All AI-generated content is designed to be age-appropriate, educational, and aligned with positive values. Parents can review all stories generated for their children within the app.

Data Storage and Security

We use industry-standard security measures to protect your data:

  • All data is encrypted at rest using AES-256 encryption
  • Data in transit is protected with TLS 1.2+
  • We use AWS infrastructure with SOC 2 compliance
  • Access to personal data is restricted to authorized personnel only
  • We conduct regular security audits and assessments

Data Sharing

We do not sell, trade, or rent your personal information. We may share data only in the following circumstances:

  • Service providers: We use trusted third-party services (cloud hosting, AI processing) that are bound by strict data protection agreements
  • Legal requirements: When required by law or to protect the safety of our users
  • With consent: When you explicitly authorize us to share specific information

Children's Privacy (COPPA Compliance)

  • We require parental consent before collecting any information from children
  • Parents can review, modify, or delete their child's information at any time
  • We collect only the minimum information necessary to provide our services
  • We do not display behavioral advertising to children
  • Child accounts cannot access external links or social features

Parental Rights

As a parent or guardian, you have the right to:

  • Access and review all information collected about your child
  • Request deletion of your child's personal information
  • Refuse further collection of your child's information
  • Manage notification preferences
  • Export your family's data

Data Retention

We retain personal information for as long as your account is active. When you delete your account, we remove all associated personal data within 30 days. Anonymized, aggregated data may be retained for analytics purposes.

Third-Party Services

HeraKids integrates with the following third-party services:

  • Amazon Web Services (AWS): Cloud infrastructure and data storage
  • AI language models: Story generation and voice interaction
  • Apple App Store / Google Play: App distribution and subscription management

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the app and sending an email to registered parents. Your continued use of HeraKids after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: